Benefit Management, LLC, along with its current or future affiliates and subsidiaries (collectively “Benefit Management”), respects your privacy and recognizes the importance of protecting your personal information. To address these concerns and to demonstrate our commitment to privacy we have developed and implemented this Online Privacy Statement so you will know how Benefit Management gathers, and provides, information. Please review our Online Privacy Statement from time to time as we may update or change it periodically. This notice only addresses our privacy practices online.
Online Information Collection
You can visit and browse the Benefit Management web site and find out about our services, and access other information without providing Benefit Management with your personal information. Benefit Management collects personal information when clients or visitors voluntarily submit it. This information is used by Benefit Management to offer you the highest level of service and may also be used in aggregate for us to learn more about our Internet-using customers. We maintain physical, electronic, and procedural safeguards to guard your nonpublic personal information. We do not voluntarily disclose any nonpublic personal information about our customers or former customers to anyone, except as required or permitted by law. However, we do not guarantee the privacy and security of nonpublic personal information collected by or submitted to Benefit Management or its web site, and we will not be liable for disclosure of personal information due to errors in transmission or the unauthorized acts of third parties.
Health Plan Notice of Privacy Practices
If you are using this website to enroll in a health plan, or to access information or services related to your health plan, please refer to that plan’s “Notices of Privacy Practices.” You should read this notice before enrolling in a particular plan. If you receive benefits through a group health insurance plan, your employer will be able to tell you if your plan is insured or self-funded. If your plan is self-funded, you may want to ask for a copy of your employer’s privacy notice.
Benefit Management web servers collect your Internet Protocol (IP) address for the purpose of system administration and internal reporting of aggregate information. We use this non-personal information to help diagnose problems with our server and to assemble broad demographic information and may be shared with various parties. We look at aggregate activity such as total hits and frequently viewed pages to allow us to continue to improve our web site to meet our customers’ needs.
Cookies are pieces of information that a web site transfers to your hard drive. Cookies enhance the on-line experience by saving your preferences while you are visiting a particular site. They are used in an aggregate form and never linked with your personal information. Most browsers provide a simple procedure that enables users to control whether they want to receive cookies or notifies them when a website is about to deposit a cookie file.
Benefit Check Account Access
In some cases, Benefit Management requests personally identifiable information from you in order to satisfy the transaction or purpose of your accessing the Site. We use unique identifiers such as group number, member number, and date of birth to authenticate your identity before allowing the user to create a username and password. To begin a session with our server the user must key in a username and a password. Once the server session is established, the user and the server are in an environment that is intended to be secure. Data traveling between the user and the server is intended to be secured by encryption with Secure Sockets Layer (SSL) protocol. However, there are inherent risks in transmitting and storing data electronically, including, but not limited to, the risk of hacking or other unauthorized access. Although Benefit Management will use reasonable efforts to safeguard the confidentiality of any personal information collected, each user assumes those risks when interacting with Benefit Management and its website, and each user acknowledges that Benefit Management will not be liable for disclosure of personal information due to errors in transmission or the unauthorized acts of third parties.
We employ other companies to perform certain functions on our behalf, such as delivering mail or packages and providing services related to the design, maintenance, and improvement of this website and our database and related systems. These companies have access to your information. Regardless of whether you have provided us with consent, we will share your information with those companies that perform certain functions on our behalf under contract to us, and as may be necessary to comply with applicable laws, police investigations, or in legal proceedings where disclosure of such information is relevant and permitted by law. We may also assign, sell, license, or otherwise transfer to a third party your name, address, e-mail address, member name, and any other personal information in connection with an assignment, sale, joint venture, or other transfer, or disposition of a portion or all of our services or the assets, business, or ownership interests of Benefit Management.
Protecting Your Information
The security, integrity, and confidentiality of your information are extremely important to us. We have implemented technical, administrative, and physical security measures that are designed to protect your information from unauthorized access, disclosure, use and modification. We regularly review our security practices to consider appropriate new technology and methods. However, please be aware that despite our best efforts, no security measures are perfect or impenetrable. We do not guarantee the privacy and security of nonpublic personal information collected by or submitted to Benefit Management or its web site, and we disclaim liability for disclosure of personal information due to errors in transmission or the unauthorized acts of third parties.
Username and Password
You are responsible for maintaining the confidentiality of your username and password. You will be responsible for all uses of your account, whether or not authorized by you. You agree to immediately notify Benefit Management of any unauthorized use of your username or password.
Links to Other Sites
Our Web site may contain links to other Web sites. Please be aware that Benefit Management is not responsible for the privacy practices or content of other Web sites.
The confidentiality of information sent over the Internet cannot be guaranteed. Although we take reasonable precautions to safeguard the confidentiality of your electronic communications, Benefit Management cannot guarantee the security of any e-mail correspondence or other electronic communications sent to us.
Revisions to this Statement
Benefit Management may, at its sole discretion, modify or revise the Online Privacy Statement at any time. Changes are effective to the Online Privacy Statement immediately upon posting to the Site. You are bound by any such modification or revision and should therefore visit this page periodically to review the Online Privacy Statement.